Privacy Policy

Soocii Privacy Policy

This Policy sets forth the terms and conditions, as well as rights and obligations of the personal information provided to Soocii Group companies (as defined below) regarding your download, installation, registration, log-in, and use of Soocii Service (as defined below) between you and Soocii Co., Inc. (hereinafter referred to as “Soocii”). Please read the terms and conditions carefully as they affect your interests.

When you access the webpage that shows the “Soocii Terms of Service” to register Soocii account for the first-time, and continue to register, log in, and use Soocii Service, it will be deemed that you and/or your legal representative have , complying with the Taiwanese law requirements about reasonable review period (which is suggested as 5 days or longer time period), carefully reviewed these terms of service (including the Rules of User Conduct, Privacy Policy, Intellectual Property Policy, same below) and truly understood them, and agreed to abide by the foregoing Terms of Service and the policies. For example, in Taiwan, if you are under 20 years old, you must obtain the permission from you legal representative (such as your parent or legal guardian) before you can register an account.

For any violation or suspected violation of this Policy, Soocii may terminate all or part of the services at its sole discretion and based on the circumstances (including but not limited to measures such as advanced alert, stopping the publication and transmission of content, deleting any content that has been published or transmitted, restricting part of or all account features, or even permanent suspension of an account), and may take any adequate remedial legal action. Soocii is entitled to announce the results of the disposition, and may decide whether to reactivate all or part of the services based on actual conditions. Soocii will retain and send the records of any suspected infringement, crime, or other conduct breaking the laws and regulations, to the competent authority and its designated agency for safeguarding website content as required by the law, and will cooperate with the investigation by the competent authority. Soocii will not recover any content that has been deleted. If Soocii deactivates or deletes your account, you have fully understood and agreed that you will not be able to obtain any data through your account, including the virtual currencies and royalties under your account.

You will be held fully liable for any complaint, lawsuit, or claim arising from your violation of this Policy. You agree to indemnify and hold harmless any company under the Soocii company and its successor for all losses incurred due to any damages paid to a third party by, or punishment imposed by a governmental authority on the Soocii company and its successor for any illegal conduct or breach of contract by you (including but not limited to loss of goodwill and pecuniary loss, such as government penalties, litigation fees, attorney’s fees, and/or damages claimed by any third party).

Defined Terms:

1. Soocii Service: the term “Soocii Service” in these Rules means the online services provided by Soocii through its Service Software (Soocii App) and Service Website (https://www.soocii.me), such as live streams, online videos, and online shopping. Soocii company and their successors may make any change to said software and website, including but not limited to change of name, domain name, or additional content.
2. Soocii company: is the collective term referring to Soocii and its affiliates.
3. Soocii Service and its Software/Website: is the collective term referring to Soocii Service, Soocii Service Software, and the Soocii Service Website.
4. Personal Information: means the information that directly or indirectly identifies a natural person.

Obligations to Give Notice for the Collection of Personal Information

1. Purposes for collecting personal information: 
    090 Consumer, client management and service
    148 Online shopping or other ecommerce service
    152 Advertising or commercial conduct management
    157 Survey, statistics and research analysis
2. Soocii will only use the personal information provided by you for the specific purposes of collection, except for:
    (a) As required by police/prosecutorial/judicial/tax authorities, or other authorized agencies under the legal proceeding.
    (b) As permitted by you in writing for the use of another purpose.
    (c) In compliance with the relevant laws for personal information protection.
3. Types of personal informaion:
    C001 Personal identifier, such as name, address, telephone number, account applied for on online platform, email address, certificate serial number.
    C011 Personal description, such as age, gender, date of birth.
4. Period, area, object, and method of use of Personal Information
Soocii will collect, process, use, and retain, including but not limited to, your email address, telephone number, age, gender, and other personal information you decide to provide for up to two years after the end of the relevant service/event (or for a different period under a specific purpose) based on the foregoing purposes, upon your consent, or under a contractual relationship, or according to the relevant laws for personal information protection in the area of Soocii Service (worldwide) through the internet, email and/or paper document to:
    (a) Provide and constantly maintain and improve Soocii Service, including offering additional features and content.
    (b) Respond to your opinion, questions and requests, and provide customer services relevant to Soocii Service.
    (c) Send you the technical announcements, version updates, security alerts and services, as well as operational messages relevant to Soocii Service.
    (d) Provide you with promotional information about online service such as online live streaming, online video, online shopping, etc. that is provided by Soocii through its service software (Soocii App) and service website (https://Soocii.live/).
    (e) Monitor and analyze the activities of use of Soocii Service, and retain transaction records and negotiation process relevant to Soocii Service.
6. You may decide what Personal Information you want to provide. However, Soocii may not be able to provide applicable services, announcements, updates, operational messages, promotional offers, etc. if the information is insufficient or incorrect.

Inquire about, Browse, Make a Copy of, Supplement, Correct, Stop Collection/Processing/Use of, and Delete Personal Information

With respect to your Personal Information provided to Soocii, you may contact the Soocii Customer Service to exercise the following rights (notwithstanding, Soocii may reject your request in accordance with the relevant laws for personal information protection ). Soocii may charge 3000 S coins per each application to cover the labor cost for processing your request.
    For inquiries or requests to browse, Soocii may charge 3000 S coins per each request as the processing fee.
    For request to make a copy, Soocii may charge 3000 S coins per each request as the processing fee.
    Request to supplement or correct.
    Request to stop the collection, processing or use of.
    Request to delete.

Shared Use of Your Personal Information by Soocii and Third Parties

1. You agree to authorize Soocii company, its successors, and the entities approved by Soocii to use the Personal Information such as your name, phone number, email address etc. provided or published for registering and/or using Soocii Service and its Software/Website in order to maintain the quality, richness, and security of Soocii Service. For avoidance of doubt, you agree that your activities of publishing, revising, and/or deleting any content on Soocii Service and its Software/Website may be synced to the serial user-point software and website operated by the foregoing companies (if any). The responsible party to well manage the mentioned Personal Information is Soocii.
2. Collaborative Partner: In order to provide you with more efficient service, ampler events, and safer data management, Soocii will engage professional third parties as actually required to implement such service and event (such as carrier, bank, PR marketing company, and/or information security company, hereinafter referred to as “Collaborative Partner”). Therefore, it is necessary to allow the Collaborative Partner to access, process, or use your Personal Information. You also agree that the Collaborative Partner to whom Soocii provide your Personal Information include those entities that are located in the territory outside of your country or residence.

Others

1. Anonymous information: When you browse the content of Soocii Service on the internet, Soocii will retain the relevant records collected by our server or automatically generated when you are browsing or searching online:
    (a) Records of use: When you send or receive any message through our services, Soocii will collect the information of these messages, including the time, date, sender, and recipient. We will also collect the information of your use of our service, including your browser type, language, time of use, and IP address.
    (b) Device information: We will collect the information of the device that you use to access to our services, including the device type, operating system and version, equipment label number, telephone number and cellular data information. In addition, subject to your consent, the services can access the contacts and image storage applications in your device in order to support the features when you are using the services.
    (c) Location information: Subject to your consent, Soocii will collect the location information of your device in order to support the features when you are using the services.
    (d) Data tracking: Soocii will use various data tracking technology to collect information in order to facilitate ourselves to improve the services and your user experience.
2. Cookie policy: Soocii Service will enable the website server of Soocii Service to recognize relevant records on your computer by means of cookies, and will connect to your through cookies only if you agree to remain logged in, or at each time you log in. Most browsers are defaulted to accept cookies; however, you may choose to reject cookies. You can change the acceptance of cookies in the setting of your browser, including accepting all cookies, receiving of a notification when setting cookies, or rejecting all cookies. Soocii advises you: when you are doing online shopping or using any paid service, please activate cookies to complete the shopping.
3. A website linked with Soocii Service may also obtain your Personal Information. The privacy policy on such website will apply to the Personal Information that you provide directly to it. Soocii will not be jointly and severally liable with such website.
4. However, please understand that due to technical limits and any malicious act that might exist, it is impossible to guarantee one hundred percent information security in the industry of internet service even though the security measures are enhanced as much as possible. You shall understand that when you access Soocii Service and its Software/Website, there might be some problems caused by any factor beyond Soocii’s control (such as hacker attack). Therefore, you should adopt positive measures to protect Personal Information. For example, change your password regularly, or do not disclose your username and password to anyone. You are advised that the measures provided by Soocii for protecting Personal Information are only applicable to Soocii Service and its Software/Website. Once you leave Soocii Service and its Software/Website to browse or use other websites, services and content resources, Soocii will be unable and is also not obliged to protect any Personal Information you submitted to any website other than Soocii Service and its Software/Website, regardless of whether you visit or browse the above websites through the links or direction on Soocii Service and its Software/Website.
5. You should not publish any private or confidential information through Soocii Service (including but not limited to your or anyone else’s credit card information, bank account information, ID number, passport number, social security number, driver’s license number, nonpublic telephone number or email).
6. You agree that Soocii may transmit, use and process your Personal Information in Taiwan, or any location where Soocii has its own or subcontracted data processing centers.
7. Account information: You can update your Personal Information by editing your account setting in the App.
8. Push notification: Soocii and/or Soocii company will send push notifications or system reminders to your device. You can change the notification setting in you device setting (iOS), or through the App (Android).


For any questions regarding Soocii Privacy Policy, please contact Soocii Customer Service: support@soocii.me
 

Soocii Intellectual Property Policy
 

This Policy sets forth the terms and conditions, as well as rights and obligations regarding intellectual property in connection with Soocii Service and its Software/Website data, as well as the Content that you publish on or in Soocii Service and its Software/Website (as defined below) between you and Soocii Co., Inc. (hereinafter referred to as “Soocii”). Please read the terms and conditions carefully as they affect your interests.

When you access the webpage that shows the “Soocii Terms of Service” to register Soocii account for the first-time, and continue to register, log in, and use Soocii Service, it will be deemed that you and/or your legal representative have , complying with the Taiwanese law requirements about reasonable review period (which is suggested as 5 days or longer time period),carefully reviewed these terms of service (including the Rules of User Conduct, Privacy Policy, Intellectual Property Policy, same below) and truly understood them, and agreed to abide by the foregoing Terms of Service and the policies. For example, in Taiwan, if you are under 20 years old, you must obtain the permission from you legal representative (such as your parent or legal guardian) before you can register an account.

For any violation or suspected violation of this Policy, Soocii may terminate all or part of the services provided at its sole discretion and based on the circumstances (including but not limited to measures such as advanced alert, stopping the publication and transmission of content, deleting any content that has been published or transmitted, restricting part of or all account features, or even permanent suspension of an account), and may take any adequate remedial legal action. Soocii is entitled to announce the results of the disposition, and may decide whether to reactivate all or part of the services based on the actual conditions. Soocii will retain the records of any suspected infringement, crime, or other conduct breaking the laws and regulations, and send to the competent authority and its designated agency for safeguarding website content as required by the law, and will cooperate with any investigation by the competent authority. Soocii will not recover any content that has been deleted. If Soocii deactivates or deletes your account, you have fully understood and agreed that you will not be able to obtain any data through your account, including the virtual currencies and royalties under your account.

You will be held fully liable for any complaint, lawsuit, claim and related costs arising from your violation of this Policy. You agree to indemnify and hold harmless any company under Soocii company and its successor for all losses incurred due to any damages paid to a third party by, or punishment imposed by a governmental authority on Soocii company and its successor for any illegal conduct or breach of contract by you (including but not limited to loss of goodwill and pecuniary loss, such as government penalty, litigation fees, attorney’s fees, and damages claimed by any third party).

Defined Terms:
1. Soocii Service: the term “Soocii Service” in these Rules means the online services provided by Soocii through its Service Software (Soocii App) and Service Website (https://www.soocii.me), such as live streams, online videos, and online shopping. Soocii company and their successors may make any change to said software and website, including but not limited to change of name, domain name, or additional content.
2. Soocii company: is the collective term referring to Soocii and its affiliates.
3. Soocii Service and its Software/Website: is the collective term referring to Soocii Service, Soocii Service Software, and the Soocii Service Website.
4. Personal Information: means the information that directly or indirectly identifies a natural person.
5. Content that you publish and share on or in Soocii Service and its Software/Website: includes, without limitation, the live stream, posts, photos and/or short clips published by you. If any data provided to Soocii Service and its Software/Website is your private personal information, please see the Soocii Privacy Policy.
6. Mark/Name used by Soocii: Soocii trademarks means any registered and unregistered trademarks, business marks, business name, brand marks of product/service, brand name of product/service, name of website, domain name, or any symbol that shows the identity of Soocii and its products and services, including but not limited to, “(LOGO),” “Soocii”, “Soocii Live”, “Soocii live streams”, “Soocii gaming live streaming”, and “Soocii App”.

1. Soocii owns or has lawfully licensed the intellectual property rights, including but not limited to trademarks, patents, copyrights, trade secrets and know-how, to or in the data of Soocii Service and its Software/Website, including but not limited to words, pictures, files, information, data, website structure, webpage layout, webpage design, member contents, audio, video files, sound, music works, original works, applications, links and other content or information. No use, modification, adaptation, reproduction, copy, display, public broadcasting, public transmission, public performance, translation, dissemination, publishing, publication, reverse engineering, decoding or disassembly, sell, license and other ways shall be performed by any person without permission. If you wish to cite or repost the foregoing software, program, or website content, you shall lawfully obtain the prior written consent from Soocii or other right holders unless otherwise expressly permitted by the law. Otherwise, you will be liable for all damage violation hereof.
2. Please do not use the Marks/Names used by Soocii (as defined) without permission under any circumstance. Without Soocii’s prior written consent, you shall not display, use, license or apply for trademark registration for the foregoing marks/names independently or in any combination, nor make any express or implied statement that you have the right to display, use, or otherwise dispose of the foregoing marks/names to any person. You will be held fully and independently liable for any damage and fees incurred by Soocii or any third party due to your use of the foregoing marks/names in violation of this Policy.
3. With respect to any Content that you publish on or in Soocii Service and its Software/Website (as defined), Soocii company will not claim ownership of content and information that you publish and share on or in Soocii Service and its Software/Website. By contrast, you agree to authorize:
    (a) Soocii company, its successors, and/or collaborative partners approved by Soocii to have global, non-exclusive, unlimited, unconditional, transferable, irrevocable and royalty-free rights to store or manage such content, and
    (b) Soocii company, its successors, and/or collaborative partners approved by Soocii to have global, non-exclusive, unlimited, unconditional, transferable, irrevocable and royalty-free rights to reproduce, edit, compile, copy, publicly transmit, adapt, translate, publicly broadcast, publicly post, publicly release, disseminate, publish, sublicense and other ways to use such content for public welfare, or advertising, promoting or operating Soocii Service and its Software/Website, and may sublicense foregoing rights within the range.
    (c) Soocii company, its successors, and collaborative partners approved by Soocii are not obligated to pay any price or compensation to you or any third party or to pay any consideration for the use of your content and information on Soocii Service and its software/websites. For avoidance of doubt, you agree that the foregoing grant of rights includes the use, copy, and display of the personal image, portrait, name, trademark, brand, title, mark or company logo (if any), and the rights and permission of any other brand, marketing or promotional asset owned by or authorized to you and integrated into the content.
4. You hereby declare and warrant to the Soocii company, its successors, and collaborative partners approved by Soocii that
    (a) You own the content that you publish on or by Soocii Service or have rights to authorize you by other ways to reproduce, edit, publicly transmit, adapt, translate, publicly broadcast, publicly publish, publicly release and sublicense the foregoing content.
    (b) Content published and used on or through Soocii Service does not violate, abuse or infringe the rights of any third-party, including but not limited to privacy, agency, publicity rights, copyrights, trademarks, and/or other intellectual property rights.
    (c) You agree to pay all royalties, fees, and any other payment due to your posting on or by Soocii Service.
5. You authorize Soocii company and its successors by themselves, or through hiring a professional, or a collaborative partner to protect the rights to the Content that you publish on or in Soocii Service and its Software/Website on your behalf in the form of, including but not limited to, monitoring the infringing conduct, issuing a demand letter, filing for litigation, arbitration, mediation, or settlement, and to make and independently implement any decision regarding the protection of such rights. You also agree that Soocii company and their successors may ask you to provide relevant proofs of ownership of rights in order to exercising the foregoing actions. For avoidance of doubt, you understand that Soocii company and its successors have the right but are not obliged to conduct the foregoing actions for the protection of those rights.
6. You agree to cooperate with Soocii’s rules for managing intellectual property infringement as described below:
    (a) When the right owner finds any suspicious infringement to their intellectual property rights caused by any Content that you publish on or in Soocii Service and its Software/Website, the right owner may provide initial evidence that Soocii is enough to identify the intellectual property right and provide contact information of the right owner and report the misconduct to Soocii Customer Service (
support@soocii.me).
    (b) Upon the receipt of such report, Soocii may request the complainant to provide the proof of evidence (such as information of trademark registration) and/or a statement (such as a representation that the allegations are true, the complainant is the copyright owner or the agent of the copyright owner, and that the complainant will be liable for any damage incurred by Soocii or other person due to false statement) if Soocii is in doubt of whether they are the right owners.
    (c) Soocii will handle complaint based on information provided from the right owner and may provide the name and email of the complainant (the right owner) to the alleged infringer (such as a live streamer) and take reasonable steps to remove the content from Soocii Service as soon as possible.
    (d) Soocii will manage the personal information of the alleged infringer (such as a live streamer) according to the Privacy Policy. The complainant shall file a complaint/petition with the police/prosecutorial/judicial/tax authority, or other competent authorities if they wish to obtain the personal information of the alleged infringer. Soocii will cooperate with the provision of personal information upon the receipt of the demand of the competent authority following the legal procedures.
    (e) The content published on or in Soocii Service and its Software/Website by a Soocii Service user cannot be recovered once it is removed by Soocii based on the IP infringement claim by a complainant.
    (f) Infringement of intellectual property rights: If the alleged infringer has been reported for incident of IP infringement, Soocii has rights to terminate to provide all or part of the services to that alleged infringer.
    (g) How to report a copyright infringement:
        ⊙ We recommend you to directly file the report to Soocii Customer Service (support@soocii.me) (no electronic signature required) in order to obtain faster response.
        ⊙ To notify Soocii in any other manner (such as written notice), the contact information is:
            Soocii Co., LTD. Taiwan Branch
            6F, No. 180, Sec. 2, Dunhua South Rd., ., Daan Dist., Taipei City
            Receiver: Operation Dept.
            Tel +886 2 2378 0007
7.Soocii reserves rights to change the clauses by its own decision at any time. Unless Soocii make or change the clauses due to legal or administrative reasons, Soocii will provide reasonable and prior notice before the updated terms become effective. You agree that Soocii may notify you by posting the updated terms on Soocii Service, and after the updated terms become effective, using the Service (or participating through other reasonable actions Soocii designate) means that you agree to update the terms. Therefore, you should review these terms of use and the updated terms before using the Service. The updated terms shall become effective at the time of publication or at a later time as specified in the updated terms and shall apply from the effective date to the way you use the service.
8. For any questions regarding Soocii Intellectual Property Policy, please contact Soocii Customer Service:
support@soocii.me

Governing Law, Jurisdiction and Dispute Resolution

This version of Soocii App Usage Rule (including Terms of Service, Rules of User Conduct, Privacy Policy, and Intellectual Property Policy) will apply to those users whose IP address is located in the territory outside of Japan while registering for Soocii account (“Non- Japanese User”). In case of any differences between English version and Chinese version of this usage rule, the Chinese version shall prevail. The laws of Taiwan shall govern and Taiwan Taipei District shall be the jurisdiction over any dispute, allegation, request, or claim arising from Non-Japanese User’s downloading, installation, registration, log in or use of Soocii Service.