Soocii Co., LTD. and its subsidiaries and affiliates (collectively, "Soocii") are committed to protecting your privacy and ensuring you have a positive experience on our websites and in using our products and services ("Soocii Products and Services").
- 1. Why does Soocii collect your personal information?
- 2. Collection and use of your personal information
- 3. Communication preferences
- 4. Sharing your personal information
- 5. Protection and Security of your personal information
- 7. Managing your personal information
- 8. Collection and use of non-personal information
- 9. Third-Party websites and services
- 10. Children
- 11. European Economic Area (EEA) customers
- 13. Soocii contact information and inquiries
A. Why does Soocii collect your personal information?
Soocii websites collect personal information to provide its products, services and support to its customers. Many of our services require you to set up an account and complete your purchase. This information is helpful in providing you the services and support you expect from Soocii and that is of interest to you.
B. Collection and use of your personal information
Soocii collects personal information in many ways: when you place orders on our website or purchase one of our products or services, download free evaluation software or upgrades, when you register as a customer, when you contact Soocii through our "Contact Us" link on our website, when you participate in a campaign or a website forum or referral promotions, when you request a quote or technical support, when you cause information or data to be sent to Soocii as part of the product services, when you subscribe to Soocii newsletters or receive product updates or technical alerts, when you enter a contest, giveaway, promotion or special offer, when you provide us with feedback or opinion, or when you apply for a job online with Soocii.
Soocii uses collected personal or other information for various purposes, including but not limited to, responding to or addressing your request, improving your experience on our website, tracking customer preferences, communicating with or notifying you of updates or services or benefits available, awarding prizes, , completing a transaction or confirming an order, completing an offer or managing, evaluating your interest in employment in the case of employment applications submitted by you or renewing or terminating your subscription. This information may include but not be limited to name, company name, billing and shipping information, email address, phone number, credit card or payment information and other relevant information about you and your systems. We use your credit card or payment information to process an order or transaction and for no other purpose without your consent.
Soocii will maintain your personal information only for as long as you are a registered Soocii customer or end user or as is reasonably necessary for audit or internal purposes or as needed to provide you with information you request unless a longer retention period is required or permitted by law.
C. Communication Preferences
Soocii gives you the choice of receiving a variety of information that complements our products and services. You can manage your communication preferences and unsubscribe in one of the following ways: (a) Soocii promotional emails include instructions on how you can unsubscribe from that particular communication; or (b) sending a message via email to http://about.soocii.me or via mail to Soocii Co., LTD. c/o Legal Department, 10101 N. De Anza Blvd, Cupertino, CA 95014, USA. Please include your name, email address and specific relevant information about the material that you no longer wish to receive.
D. Sharing your personal information
Soocii is a global organization. Soocii may share personal information with its affiliated companies, resellers, distributors or partners in order to provide the high quality, localized services or offers you have requested, meet your needs or provide you with customer support. Soocii may engage contractors to provide certain services, such as providing technical support, handling order processing or shipping products, conduct customer research or satisfaction surveys.
For example, if you choose to purchase a license to a Soocii product on our website, you will be directed to the website of one of Soocii's e-commerce resellers, such as Digital River, in order to purchase the license. Soocii and the pertinent e-commerce reseller will need to share some of your personal information. Soocii requires that all contractors keep personal information of our customers secure and confidential and that they do not share such personal information with others or use your personal information for their own marketing purposes.
It may be necessary by law, legal process, litigation and/or requests from public and governmental authorities within or outside your country of residence for Soocii to disclose your personal information. We may also disclose information about you if we determine that for purposes of national security, law enforcement or other issues of public importance, disclosure is necessary or appropriate.
Soocii may also disclose information if we determine that disclosure is necessary to enforce our terms and conditions or protect our products or users. In addition, in the event of a reorganization, merger or sale, we may transfer any and all personal information we collect to the relevant third party.
E. Protection and security of personal information
As a global security leader, Soocii understands the importance of securing your personal information. Soocii has taken appropriate security measures – including administrative, technical and physical measures - to maintain and protect your personal information against loss, theft, misuse, unauthorized access, disclosure, alteration and destruction. Access to your personal information is restricted to authorized personnel only.
Soocii's website, online services, interactive applications and email messages may use "cookies" and other technologies such as web beacons. Cookies are alphanumeric identifiers that Soocii transfers to your computer's hard drive through your web browser to enable our systems to recognize your browser to provide services. Cookies help websites work or work more efficiently and can help provide us with business and marketing information. They also enable a website to tailor information presented to you based on your browsing preferences such as language and geographical region.
If you do not want Soocii to deploy cookies in your browser, you can set your browser to reject cookies or to notify you when a website tries to put a cookie in your browser software.
Rejecting cookies may affect your ability to use of some of our products and/or services.
You can also visit http://www.coremetrics.com/company/privacy.php#optout for additional information on how to opt out of receiving marketing cookies.
G. Managing your personal information
If you participate in a Soocii discussion forum on our website, you should be aware that the information you provide there will be made broadly available to others, and can be read, collected or used by other users of these forums, inside or outside of Soocii. This information can be used to send you unsolicited messages. You are responsible for the personal information you choose to submit in these instances. For example, if you list your name and email address in a forum posting, that information is public. Please be careful and responsible when you are participating in any forum or discussion group on Soocii websites and note that some of these forums may have additional rules and conditions. Each participant's opinion on a forum in our website is his or her own and should not be considered as reflecting the opinion of Soocii. Soocii is not responsible for the personal information or any other information you choose to submit in these forums.
You have the right to update your personal information on your Soocii account or by contacting Soocii as noted below. If requested, and to the extent permissible by applicable law relating to the retention of records or otherwise not required for valid business purposes (such as fulfillment of transactions), you may request that your personal information be removed from Soocii's systems.
H. Collection and use of non-personal information
Soocii also collects non-personal information which means data that does not relate to a single, identifiable customer or end user. Soocii may collect, use, transfer and disclose non-personal information for any purpose. Soocii may collect certain information to better understand customer behavior and improved our products, services and advertising. We may also collect information regarding customer activities on Soocii's website and from our products and services. This information is aggregated and used to help Soocii provide more useful information to our customers, to understand and analyze trends, understand which parts or pages of our website, administer the site, to learn about user behavior on the site and understand which products and services are of most interest to our customers, to gather demographic information about our customer base as a whole and to improve our customers' experience. Soocii collects this information through cookies or web beacons.
I. Third-Party websites, products and services
Soocii does not knowingly collect personal information from children under the age of 13. If we learn that we have collected the personal information of a child under the age of 13, Soocii will promptly delete such information.
K. European Economic Area (EEA) customers
With respect to data transfers from the EEA to the United States or to other countries outside the EEA, Soocii has taken steps to ensure adequate protection for such data transfers in accordance with European data protection legislation. Soocii has entered into appropriate data transfer agreements based on the standard contractual clauses approved by the European Commission to provide adequate protection for data transfers between Soocii entities and between Soocii entities and third parties located outside the EEA, as necessary.
M. Soocii contact information and inquiries